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The Windows Operator Console gives operators, managers and supervisors a high level of call management and control, making it easy to direct calls to the correct recipients. Features include integrated voice and data, foolproof message taking, integration with back office systems, e-business implementation and integrated messaging.

Windows Operator Console software can be installed on a PC and provides a range of mouse or keyboard driven menu options and displays. This allows operators to transfer calls, take messages and monitor, at a glance, the status of callers and extension users. To maximise operator flexibility and productivity, the software can run in a background mode, allowing the operator to work in other applications, until an incoming call is received, when Windows Operator Console will automatically ‘pop-up’. Up to four Windows Operator Consoles can be connected to the Strata IP-CTX.